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Team Leader Trainee Customer Service 9701 Belleville Rd Belleville MI buy in US, Free Classifieds Ads

Currently, Meijer is looking for a Customer Service Team Leader. The individual selected for this position will be responsible for managing the daily front-end operations of a retail store to ensure customer satisfaction by providing skill development and on-the-job training for all front-end team members to meet sales, profit, service level, and productivity and expense objectives on a Period basis.
Key responsibilities include:
Ensuring full service carryout for all customers as policy dictates
Maintaining a friendly selling approach to customers that is in line with commitment to the Meijer Friendly program
Overseeing and ensuring prompt, efficient and accurate check out of customers
Developing and implementing solutions for problems and issues that will arise on the front-end
Maintaining productive, clean, organized, well-stocked front-end operation within stated guidelines
Exhibiting, training, ensuring and enforcing proper scanning and bagging procedures
Controlling and minimizing inventory shrinkage ensuring proper register procedures, properly recording sales and following (checkpoint) electronic article surveillance procedures
Managing the cashier performance reporting process and coach/discipline team members
Communicating all price discrepancies to the Freshness and Pricing Manager
Ensuring the execution of proper training to all team members regarding company policies/procedures
Ensuring compliance with all federal and state regulations regarding governmental programs
Maintaining company standards regarding the parking lot and exterior of the location, including trash receptacles, sidewalk area and entryway areas
Proper training of all new front-end team members regarding all company policies, procedures and programs regarding front-end operations
Enforcing dress code and grooming standards to Meijer policy
Writing and managing the front-end schedules in order to achieve first class service levels while achieving expense control objectives
Qualifications:
Oral and written communication/language and mathematical skills
Speak clearly and persuasively in positive or negative situations
Listen and gets clarification; Responds well to questions
Write clearly and informatively
Present numerical data effectively
Carry out supervisory responsibilities in accordance with Meijer polices and applicable laws
Must have the ability to lift up to 50 lbs.
Must have the ability to read and interpret documents such as department manual
Must have the ability to write routine reports and correspondence
Must have the ability to calculate figures and amounts as discounts, interest, commissions, proportion, and percentages
Make self-available to staff; assist with developing subordinates' skills and encouraging growth
Continually works to improve supervisory skills
Ability to prioritize work tasks, multi-task, and maintain focus
Contribute to building a positive team spirit
Show respect and sensitivity for cultural differences
Promote a harassment-free environment
Accept responsibility for own actions
Align work with strategic goals
Ability to communicate effectively with customers
Work within approved budget
Contribute to profits and revenue

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